La importancia de la comunicación en el marketing interno

  • Alejandro Prats
Keywords: communication plan; differentiation; endomarketing; image and corporate identity - individual and group interests; internal communication; management attitudes; role of the leader; staff training

Abstract

Thinking about what it means for a company having its personnel trained comes up more questions than answers. Finding the right people, choosing the period when is more likely to take time to train people in terms of avoiding lacks in profitability or planning how much to invest are issues that corporate managers should plan carefully. In addition, the idea to apply internal marketing strategies raise at the same time . It’s time for the company to explore, understand, deepen and implement those values, virtues, strengths and disadvantages. In order to reverse and turn them into positives.

References

Fernández, J. (2009). Gestión en tiempos de crisis. Barcelona: Editorial Deusto

Gironell, M. (2009). Plan de vuelo. Barcelona: Editorial RBA Libros SA

Goffman, E. (1994). Actuaciones. Buenos Aires: Editorial Amorrortu.

(1970). Interaccion rituals. Buenos Aires: Editorial Tiempo Contemporáneo.

Ingouville, F. (2005). Del mismo lado. Barcelona: Editorial Grijalbo.

Kotler, P. y Armstrong, G. (1998). Fundamentos de Mercadotecnia. México D. F.: Editorial Prentice-Hall Hispanoamericana S.A.

Published
2019-11-07
How to Cite
Prats, A. (2019). La importancia de la comunicación en el marketing interno. Cuadernos Del Centro De Estudios De Diseño Y Comunicación, (45), 241 a 249. https://doi.org/10.18682/cdc.vi45.1849